Cloud Systems Engineer
Whippany, NJ
Full Time
Mid Level
About Us:
Giftogram is a fast-growing, Whippany-based rewards and incentives platform known for its culture of appreciation, innovation, and high accountability. Founded in 2012 and headquartered near Whippany, NJ, is a profitable B2B SaaS company that empowers organizations to build stronger relationships through digital rewards and branded incentives.
Giftogram’s mission centers on helping companies meaningfully engage employees, customers, and partners through simple, flexible, and instant digital gifting solutions. Their culture is defined by creativity, optimism, integrity, and resourcefulness, attracting people who thrive in collaborative, high-ownership environments where impact is visible and ideas move quickly. As a profitable, independently run company, Giftogram operates without venture-capital constraints, giving employees the freedom to innovate and shape the company’s next phase of growth.
Position Summary:
We are seeking a Cloud Systems Engineer to design, build, and operate scalable AWS infrastructure with a strong emphasis on deployments, automation, and CI/CD. This role prioritizes enabling fast, reliable software delivery while maintaining high system availability and performance. You will work closely with development teams to streamline deployment pipelines, improve release velocity, and enforce infrastructure best practices. This role will also have you own the IT foundations (identity, devices, endpoint security) that support a growing technical team.
Key Responsibilities:
Giftogram is a fast-growing, Whippany-based rewards and incentives platform known for its culture of appreciation, innovation, and high accountability. Founded in 2012 and headquartered near Whippany, NJ, is a profitable B2B SaaS company that empowers organizations to build stronger relationships through digital rewards and branded incentives.
Giftogram’s mission centers on helping companies meaningfully engage employees, customers, and partners through simple, flexible, and instant digital gifting solutions. Their culture is defined by creativity, optimism, integrity, and resourcefulness, attracting people who thrive in collaborative, high-ownership environments where impact is visible and ideas move quickly. As a profitable, independently run company, Giftogram operates without venture-capital constraints, giving employees the freedom to innovate and shape the company’s next phase of growth.
Position Summary:
We are seeking a Cloud Systems Engineer to design, build, and operate scalable AWS infrastructure with a strong emphasis on deployments, automation, and CI/CD. This role prioritizes enabling fast, reliable software delivery while maintaining high system availability and performance. You will work closely with development teams to streamline deployment pipelines, improve release velocity, and enforce infrastructure best practices. This role will also have you own the IT foundations (identity, devices, endpoint security) that support a growing technical team.
Key Responsibilities:
- Design, build, and manage AWS-based Linux infrastructure for scalable application deployments
- Partner with engineering on CI/CD pipelines, deployment tooling, and developer environments
- Automate infrastructure provisioning and application delivery using Infrastructure as Code
- Maintain system reliability, monitoring, and alerting for production services
- Respond to infrastructure incidents, write clear postmortems, and drive the follow-ups
- Administer our IAM, MDM and EDR platforms tuning, triage, and incident response
- Support the team with IT questions and triage vendor issues when needed
- Maintain clear runbooks, architecture docs, and internal documentation
- 3–5+ years of hands-on systems administration, DevOps, or infrastructure experience
- Strong AWS experience, you've operated a real production environment.
- Solid Linux fundamentals, shell, system, networking, permissions, performance troubleshooting, package management
- Proficient with scripting and automation, you automate instead of repeating yourself
- Hands-on experience with Infrastructure as Code
- Working knowledge of networking (VPC, subnets, routing, security groups, DNS, VPN)
- A security mindset, least privilege, blast radius, audit trails, and "what could go wrong" are instincts, not checklists
- Direct experience operating an MDM and an EDR platform in production
- Experience with containers and orchestration (Docker, ECS, EKS, Kubernetes)
- Exposure to compliance frameworks (SOC 2, PCI DSS, ISO 27001, HIPAA)
- AWS certifications (SysOps, Solutions Architect, Security Specialty) are a plus but not required
- Salary Range: $90,000 to $120,000
- Annual Discretionary Bonus: up to 10%
- What we Offer:
- Competitive base salary + discretionary annual performance bonus
- 401(k) with company match
- Medical, Dental, and Vision insurance
- Flex PTO Program
- Paid Holidays
- High-visibility role with direct impact on revenue and growth
- Collaborative, fast-moving team that values initiative and ideas
- A product people genuinely love sending and receiving
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